CONTACT US
Our Customers are our top priority, and we are here to provide you the best customer service experience possible. You can use our chat feature found in the bottom right corner of our site or by contacting us by phone or email if you need any assistance.
Headquarters
Associated Research
An Ikonix Brand
28105 N. Keith Drive
Lake Forest, IL 60045 USA
Call Us
Toll Free: 1-800-858-TEST (8378) US/Canada
Phone: 1-847-367-4077
Fax: 1-847-367-4080
Email Us
info@ikonix.com
Our Hours
Monday - Friday
8:00 AM - 4:30 PM CST
MEET OUR TEAM
SHANNON SIVAK
Director of Global Sales
shannon.sivak@ikonix.com | 1-224-207-8502

SHANNON SIVAK
Director of Global Sales
shannon.sivak@ikonix.com | 1-224-207-8502
As the Director of Global Sales, I am responsible for developing and implementing sales strategies to increase sales revenue across all Ikonix brands in our global markets. I have been a valued team member since 1999. I started my career with the ARI brand as an inside sales representative and transitioned into direct sales and sales channel management in 2001 for the Western U.S. In 2007, I was promoted to the North American Sales Manager to launch the APT brand. From 2017 to 2019, I was promoted to the Global Sales Manager for the APT, ARI, and SCI brands for the Americas and EMEA markets. I earned an MBA from Auburn University with a focus on leadership and B.S. in Marketing from MacMurray College. My passions outside of work include camping, continuous learning, motorcycle riding, scuba diving, traveling, and volunteering in my community.
RYAN FINK
Sales Manager
ryan.fink@ikonix.com | 1-847-367-4242

RYAN FINK
Sales Manager
ryan.fink@ikonix.com | 1-847-367-4242
As Sales Manager, I have been a valued team member since 2005. My extensive application and product knowledge enables me to be a valuable resource to my customers that extends well beyond the point of sale. I have developed employee training programs, assisted customers in navigating proper selections of equipment, and have extensive experience with technical support. I am fully dedicated to my customers. This dedication has resulted in the development of long-term relationships with customers such as BSH, Electrolux, Intertek, Frymaster and Hill Phoenix. I am a family man and sports enthusiast. In my spare time I enjoy bowling, golfing and traveling.
MIKE NOSIK
Senior Business Development Specialist
michael.nosik@ikonix.com | 1-847-367-4255
Territories Covered: Midwest

MIKE NOSIK
Senior Business Development Specialist
michael.nosik@ikonix.com | 1-847-367-4255
Territories Covered: Midwest
As the Midwest Senior Business Development Specialist , I have been a valued team member since 2000. I have performed a multitude of electrical safety seminars in the United States and in Canada. I have extensive application and product knowledge, which allows me to remain a valuable resource to my customer base. Beyond safety seminars, I have provided training and troubleshooting sessions for countless customers, many of which have been customers since day one. Aside from work and raising a family, I enjoy the outdoors, staying active and playing guitar.
RENE HERNANDEZ JR.
Senior Business Development Specialist
rene.hernandez@ikonix.com | 1-847-367-4256
Territories Covered: East

RENE HERNANDEZ JR.
Senior Business Development Specialist
rene.hernandez@ikonix.com | 1-847-367-4256
Territories Covered: East
As the Senior Business Development Specialist for the East Coast, I have been a valued team member since 2003. I have extensive application and product knowledge which allows me to be a valuable resource to my customers. One of my favorite aspects of my position is building relationships with my customers. As an avid fan of Chicago sports teams, I’m a die-hard Cubs, Bears, and Bulls fan. In my spare time I enjoy spending time with my family especially my two children. I also enjoy reading and learning about US history and politics.
MAHMOUD HAMDAN
International Business Development Specialist
mahmoud.hamdan@ikonix.com | 1-847-367-4221
Territories Covered: International

MAHMOUD HAMDAN
International Business Development Specialist
mahmoud.hamdan@ikonix.com | 1-847-367-4221
Territories Covered: International
As the International Business Development Specialist for Canada, Latin America, and the Middle East; I enjoy the opportunity I have to introduce new and efficient electrical safety testing ideas to manufacturing customers throughout the world. With my nearly fifteen years of sales and product management experience I have a unique ability to understand the exact needs of my international customers. I am fluent Arabic and Spanish, and am happy to be learning Portuguese as well. I am curious about so many things, but am most interested in music and film. My greatest passion has always been, and will always remain, international travel.
JULIA UTUCU
International Business Development Specialist
julia.utucu@ikonix.com | 1-224-504-2241
Territories Covered: International

JULIA UTUCU
International Business Development Specialist
julia.utucu@ikonix.com | 1-224-504-2241
Territories Covered: International
As an International Business Development Specialist at Ikonix, I’ve truly enjoyed helping my manufacturing customers ship safe products throughout the world. I am proud to have received my B.S. degree in Marketing and Business Management from DePaul University. I’m fluent in both Russian and Turkish. Outside of the office, I love spending time with my family, taking long walks with my dog Lucy, and discovering new interests and cultures. One of my favorite quotes is by Francis of Assisi: “Start by doing what’s necessary, then do what’s possible; and suddenly you are doing the impossible”.
JOSE ROMAN
Business Development Specialist
jose.roman@ikonix.com | 1-847-367-4347
Territories Covered: West

JOSE ROMAN
Business Development Specialist
jose.roman@ikonix.com | 1-847-367-4347
Territories Covered: West
As a Business Development Specialist, I have been a valued team member at Ikonix since 2016. I came on-board as a Customer Care Adviser, where I was able to learn first-hand how much we care about our customers. I attended Marian University in Wisconsin and have spent much of my life growing up in the Chicagoland area. In my spare time I enjoy watching sports, working out & listening to music.
JOSH JYAWOOK
Consulting Business Development Specialist
josh.jyawook@ikonix.com | 1-224-504-2296
Territories Covered: South, Southwest

JOSH JYAWOOK
Consulting Business Development Specialist
josh.jyawook@ikonix.com | 1-224-504-2296
Territories Covered: South, Southwest
As a Business Development Specialist, My role has allowed me to gain practical knowledge, while also providing an opportunity to continue learning about the electrical safety compliance industry. With the wealth of knowledge that my colleagues possess, I have been able to establish a foundation that I am continuously looking to build on. I am a proud graduate from the University of Evansville where I also competed on the baseball team. When I am away from work, I enjoy attending sporting events of all kinds and training Muay Thai.
DEIDRE MESSINA
Inside Sales Leader
deidre.messina@ikonix.com | 1-847-367-4052

DEIDRE MESSINA
Inside Sales Leader
deidre.messina@ikonix.com | 1-847-367-4052
As the Inside Sales Leader, I am responsible for leading and coaching the Inside Sales team to achieve individual and collective goals. Additionally, I manage partnerships with our US distributor network. I am customer-focused and always looking for ways to improve the customer experience. I have a BA in Communications from Ohio State University and an MBA from Northern Illinois University. Outside of work, I am kept busy by my two wonderful daughters. I enjoy cooking and baking, watching hockey, and skiing whenever I get the chance.
COOPER MICHALSKI
Inside Sales Coordinator
cooper.michalski@ikonix.com | 1-847-932-6001
Territories Covered: West, South, Southwest

COOPER MICHALSKI
Inside Sales Coordinator
cooper.michalski@ikonix.com | 1-847-932-6001
Territories Covered: West, South, Southwest
As an Inside Sales Coordinator, I cover a large area allowing me to reach a wide range of customers domestically. I enjoy helping our customers with solutions and support. Through my role, I have gained more knowledge and a deeper understanding of electrical safety testing and compliance. Outside of work, I enjoy being active outdoors and sports.
MALIK DOBY
Inside Sales Coordinator
malik.doby@ikonix.com | 1-847-984-3996
Territories Covered: Midwest, East

MALIK DOBY
Inside Sales Coordinator
malik.doby@ikonix.com | 1-847-984-3996
Territories Covered: Midwest, East
As an Inside Sales Coordinator, I utilize the help of my team to facilitate sales domestically in the Midwest and Eastern territory. In this role, I work with customers directly in order to provide support and solutions to any issues they may have. This has given me the opportunity to further develop while learning about the electrical safety industry. When I am not working I like to read, watch movies, listen to music, and play sports.